Declined Transactions Report

The latest update brings you a frequently requested feature: a report on declined transactions. This report is now available in the Sales section of the Control Center.

RecentDeclinesCroppedNow you have a tool to help you with following up on sales that, for some reason, were not processed successfully. It gives you the information you need to approach an unsuccessful buyer to recover a sale.

The report covers both new sales and rebills, and it even goes one step further — it shows whether an unsuccessful sale was recovered later (e.g. the buyer bought the subscription later with a different payment method).

Find Your Sales

The only useful information is information you can find…quickSale

To help you find information about your sales easily and quickly, we have created a “Google” style Sale look up tool in the Verotel Control Center. This search tool lets you look up sales by a variety of parameters:

  • buyer’s name
  • buyer’s email
  • usercode
  • FlexPay reference number
  • sale id
  • transaction id
  • the values of custom fields 1-3

Simple Membership Payment Options Tool

PaymentOptionSetting up membership payment options in the Verotel Control Center has never been easier!

The membership payment options for your websites are managed  in Setup Websites > Website Detail page. If your websites sell memberships, either one-time or recurring, you will appreciate the redesigned membership setup tool.

Now you can easily create new membership offers for your websites. Just select the payment method, membership type, currency, and duration, and you are done. Trial periods are easy to setup too.

Updated Payout Information Forms

MoneyThe Payout information page in the Verotel Control Center lets you set up the way Verotel sends the funds that your account has earned.

Verotel offers the following payout methods:

  • ACH Direct Deposit (U.S. only)
  • US check (U.S. only)
  • International Check

The update to this page, that we have just released, simplifies and speeds up the process of entering and updating the information we need to send you payouts.

Please keep your payout information up-to-date in order to receive your earnings correctly and on time.

Improving the Verotel Control Center Performance

verotelContolcenterWe are improving the tools you use!

The Verotel Control Center is getting better. We have made significant changes in order to improve its performance. You should notice that the Control Center is now significantly faster and much more responsive.

We are constantly updating and looking for ways to make the Control Center faster and easier to use. If you have any questions or suggestions please let us know and email us at merchantsupport@verotel.com.

Showing Recent Rebills in the Verotel Control Center

verotelContolcenterIn the Verotel Control Center you can manage your account, generate reports, and track your subscribers, invoices and payments.

Previously, we added a report listing the recent sales, i.e. the recent new subscribers. We have just added a new page showing the recent rebills (recurred transactions), to make it easier to track rebills. This report is now available in the Control Center in Sales > “Recent rebills” .

If you have any trouble locating this new feature, please contact merchantsupport@verotel.com for help.