Orderpage options

Until now the parameters relevant to the appearance of Order pages (colors and logos) were managed on the same page where territory, shipping addresses, etc. were set.

In order to make this less confusing and to open the space for future features we have moved the settings  Shipping and billing address settings, Under-18 protection (For UK merchants only), Usercodes and Passcodes options, Sales territory selection to a new section named “Orderpage options” under the website details.



ATVOD Compliancy

UK-registered merchants please note:

ATVOD authority requires the providers of video on demand to follow their regulations  to ensure that under 18’s cannot normally access hardcore pornographic content“. 

In order to help our merchants to comply with the regulations, we have implemented a new functionality which allows UK-registered merchants to choose whether or not they will accept UK debit cards. (UK debit cards can be possessed by under 18’s.).

The new setting is available under the Orderpage options section in the Website detail page.


By default the option “Accept debit cards in United Kingdom” is selected.  Uncheck the setting in order to prevent sales using UK debit cards in order to comply with ATVOD.

New Cancel Lookup

In order to improve the user experience and security of our services we have implemented a new version of the forms used for membership cancellation lookups.

To cancel their memberships, buyers can now lookup their memberships using their email addresses and, depending on the payment method, their credit card numbers, account numbers or ABA numbers. Captcha is no longer used.

Cancel lookupAdditionally, the payment receipts sent to buyers now contain secure links to the cancel page, allowing buyers to cancel their subscriptions directly without the need to use the lookup form.

The new Cancel Lookup page is located at http://cancel.verotel.com/, and it is also linked from www.vtsup.com as usual.