Declined Transactions Report

The latest update brings you a frequently requested feature: a report on declined transactions. This report is now available in the Sales section of the Control Center.

RecentDeclinesCroppedNow you have a tool to help you with following up on sales that, for some reason, were not processed successfully. It gives you the information you need to approach an unsuccessful buyer to recover a sale.

The report covers both new sales and rebills, and it even goes one step further — it shows whether an unsuccessful sale was recovered later (e.g. the buyer bought the subscription later with a different payment method).

2 thoughts on “Declined Transactions Report

  1. First time using the service, and my card is good, but my transaction was declined. Just hoping to shed some light on why…

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