Verotel will be sending out new agreements for our Merchants in order to comply for the year 2013 with Visa and MasterCard regulations. You should have received an email from firstname.lastname@example.org, and in some cases other documents as well. These are indeed trusted and from Verotel. If you have already fulfilled these requirements please disregard this announcement.
Should you have any questions, please contact your account manager at email@example.com. Thank you for your business with Verotel. We appreciate it!